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About Charlotte

In her capacity as the Business Support Manager , Charlotte plays a vital role in supporting the Operations division of the company. Her wide-ranging responsibilities encompass various areas such as Compliance, Process/Procedures, Systems, Contract/Legal, and HR. With a solid background of seven years in the recruitment field, she possesses a comprehensive understanding of the intricacies of recruitment processes, procedures, and legal requirements. Additionally, she is well-versed in the industry's quality standards and accreditations, ensuring that both candidates and clients receive an exceptional experience.

One of Charlotte's primary objectives is to guarantee full compliance for HSQ Recruitment and its clients. Recently, she took the initiative to educate clients and consultants about the IR35 legislation, thereby ensuring adherence to relevant laws and regulations. Furthermore, Charlotte prioritizes streamlining processes across the entire business to facilitate smooth administration for consultants. By simplifying administrative tasks, she enables consultants to dedicate maximum time and effort to their core strengths, namely engaging with candidates and clients and delivering exceptional service.